Last updated: September 3, 2026

Overview

This Privacy Policy explains how your personal information is collected, used, shared, and processed when accessing mira-light.com or using other services provided by its operator, including any written, electronic, and oral communications, online or offline, and purchases performed (collectively, the “Services”), as well as the rights and choices you have associated with that information.

The Services include any services provided via this website, located at mira-light.com (the “Website”), our accounts and fan pages on social media platforms (the “Social Media Accounts”), and any other websites, pages, features, or content owned and operated by the Company that hyperlink to this Policy.

Miralight is committed to protecting our customers' privacy. Headquartered and managed in Hong Kong, with state-of-the-art manufacturing facilities and primary warehouses anchored in mainland China, we ensure that all information about customers is kept secure and will not be disclosed to any third parties except for those who fulfill the delivery or any necessary process to check the order or payment. We use Secure Socket Layer (SSL) technology to process online credit card transactions securely. Your payment details are encrypted and cannot be read as they travel over the internet. Credit card numbers are not held in clear text within our website.

Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. By using our Services, you accept the Terms and Conditions and Privacy Policy on the site you are using. By placing an order with us, you consent to us collecting and using your personal data as specified below in accordance with this policy statement.

1. Privacy Ordinance
Miralight takes your privacy very seriously. As part of our privacy policy, we respect international data protection standards and local regulations applicable to our global customers.

Our Website may contain links to third-party sites. This Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit, because we are not responsible for the privacy practices of external services.

Each country may have data protection laws that differ in some respects; we rely on appropriate safeguards as permitted under applicable law and standards. If you have questions or concerns regarding any information in this Privacy Policy, please contact us via our customer service.

2. Right to Modify This Policy
We may change this Policy from time to time to reflect how we are processing your data. If we make changes, we will provide advanced notice and make that clear on the Miralight website or other Miralight services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use the Services. Any changes made to these terms will be posted here so that you are always kept informed about the collection and usage of your personal information. Your continued access or use of our Services after receiving the notice of changes constitutes your acknowledgement that you accept the updated Policy.

3. Collection and Use of Personal Data
We will collect the shipping information of your order, including your name, address, telephone number, email address, and anything else needed. This is necessary for us to process and fulfill your order.

We will use your email address to send you tracking information after your order has shipped, and we will contact you via email or phone if there are any problems with the fulfillment of your order.

Additionally, we may occasionally email you with updates of our arrivals or promotions if you have ever placed an order from us. You can click the unsubscribe link at any time if you do not wish to receive them.

Note on Sensitive Information: When communicating with us by email or through contact forms on our Services, or when you publicly share content through our Services, we ask that you please do not send us any sensitive information pertaining to yourself or to others. We do not collect or store sensitive information or special categories of information.

4. Third Parties
The details you provide to us will not be sold to third-party organizations; they may only be shared for the purpose of processing your chosen order as outlined above (such as logistics and payment gateway providers). Our site may contain links to and from other websites, advertisers, and third parties. When clicking those links, you must also view that website's own privacy policy, as we do not assume any responsibility or liability for those external websites.

5. Cookies and Tracking Technologies
We may use cookies, tags, web pixels, and similar technologies to automatically collect information on our Services. Cookies or tags are bits of code that allow our technology partners to collect information that usually does not directly identify you. If required by law, we will request your consent before using cookies or other tracking technologies.

• Cookies: We use cookies to help remember and process the items in your shopping cart, understand and save user preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and interactions. You can choose to disable cookies through your browser settings, though doing so may affect certain features or prevent secure areas of the site from functioning properly.
• Analytics: We may use third-party service providers to monitor and analyze the use of our Site, such as Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
• Log & Clickstream Data: We may use tracking technologies to collect technical data such as your device type, IP address, browser type and version, operating system, average time spent on our site, and webpages viewed.
• Do Not Track: Since uniform standards for "DNT" signals have not been adopted, our Site does not currently process or respond to "DNT" signals.

6. Security Precautions
We maintain physical, electronic, and procedural safeguards designed to guard and prevent the misuse of your personal information. Our security measures include industry-standard physical, technical, and administrative measures to prevent unauthorized access to or disclosure of your information.

The internet is not an absolutely secure environment. We strongly recommend that you use a secure method and a complex password to help ensure the security of your account. If you feel that the security of your account or personal data has been compromised, please contact us immediately for assistance.

7. Your Rights
We attach great importance to your privacy rights and do our best to protect your ability to access, correct, delete, or cancel your account, and withdraw your consent to our processing of your personal information. To exercise your rights, you may contact us at our Service Center (service@mira-light.com).

• Access, Correction, and Deletion: You have the right to access, correct, or delete the personal information we collect. To protect your privacy and security, we may request data to confirm your identity before processing such requests.
• Unsubscribe from Marketing: If you do not want us to use your email account to send marketing emails, you can directly click on the unsubscribe link at the bottom of any of our email messages.
• Third-Party Data Erasure: If you authorize or share your third-party information with us when using our services (such as social media login), you can disable or stop authorization through your third-party application account settings. Third-party data will be automatically cleared within 14–30 days if disconnected.

8. Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

If you no longer wish to be our customer or cease using our Services, you can request us to close your account and delete all personal information we hold about you via our Service Center. We will not save any payment and sensitive information; third-party transaction data is automatically cleared in 14–30 days.

9. Children
Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 18 or minors. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us immediately to remove the relevant personal information.

10. Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Company Name: Lightseek LIMITED
Email: service@mira-light.com
Physical Address: Unit A7, 12/F, Astoria Building, 34 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong
Phone: +852 28150191